TikTok Shop Restricted Products Policy

Overview

Our TikTok Shop Restricted Products Policy outlines our rules for restricted product categories for sale on TikTok Shop in accordance with our policies, as well as adhering to federal, state, and local laws.
Important Note: TikTok Shop may take enforcement actions against sellers or creators who breach this policy in accordance with our Seller Terms of Service. Products offered on TikTok Shop must comply with all applicable federal, state, local laws, as well as all TikTok Shop's policies related to those products and their listings.
Sellers are required to adhere to the requirements set forth in this policy and TikTok's Community Guidelines. This policy is not intended as legal advice. We encourage sellers to seek independent legal advice if they have questions about the laws and regulations concerning their products.
Irrespective of any approvals granted by TikTok Shop for the listing of restricted products, it is the Seller's sole responsibility to ensure that its products and listings offered on TikTok Shop comply with all applicable laws and regulations. Approvals granted by TikTok Shop do not constitute any assurance or confirmation with regards to product quality, legality and validity, which remains as an exclusive responsibility of the Seller at all times and under any circumstances.
This policy can be updated regularly. It's the responsibility of sellers to frequently refer to this page to ensure compliance with our most up-to-date policy.

Definitions

  • A seller refers to any individual or business that sells items on TikTok Shop.
  • Content refers to all forms of media that can be uploaded by creators or sellers to TikTok Shop. This includes all available formats such as pictures, videos, and live streams.
  • Prohibited products refer to products banned from sale on TikTok Shop due to local, state, and federal regulations or considered a risk to TikTok Shop's customers and users. The details of the policy are outlined in the TikTok Shop Prohibited Products Policy.
  • Restricted products refer to certain categories of products that require approval from TikTok Shop prior to being listed on TikTok Shop. Sellers who wish to sell restricted products must pass the "Product Listing Approval Process" before listing such products on TikTok Shop. This process requires sellers to submit certain documents based on the product category, as summarized below.

Restricted Products

Restricted products are certain categories of products that require pre-approval from TikTok Shop to be sold. All sellers must pass a product listing approval process before selling restricted products on TikTok Shop. This process requires sellers to submit documents for each product subject to restricted product requirements. Documents may include but are not limited to: certifications, testing reports, product or package images, and other qualifications.
The policy below sets out the documents sellers must provide to TikTok Shop as part of the approval process for listing restricted products. The list of documents below is not exhaustive, and TikTok Shop reserves the right to request additional documents during the product approval process at our own discretion. Sellers who do not pass the product approval process are prohibited from listing restricted products on TikTok Shop. In certain cases, TikTok Shop may approve other means of satisfying product listing requirements.

Automotive & Motorcycle

Sellers who wish to list certain automotive and motorcycle products must obtain the necessary product approvals from INMETRO before listing this product category. It is the seller's responsibility to comply and commercialize products according to local regulations and standards.
Product CategoryBrazilian Government Certification
Automotive & Motorcycle products, including but not limited to:
  • Car Electronics
  • Car Exterior Accessories
  • Car Interior Accessories
  • Car Lights
  • Car Repair Tools
  • Motorcycle Accessories
Motorcycle Parts
Instituto Nacional de Metrologia, Qualidade e Tecnologia (INMETRO), is a certification program in Brazil that ensures products meet safety and quality standards. It is required that sellers present both the INMETRO seal and the certificate.

Computers & Office Equipment

Sellers who wish to list certain computers and office equipment products must obtain the necessary product approvals to be able to sell this product category.
Product CategoryBrazilian Government Certification
Computers and office equipment products, including but not limited to:
  • Access Control & Attendance Devices, Barcode Scanners
  • Compact Discs, Memory Drives, Network Attached Storage (NAS), Flash Drives & OTG Cables
  • Computers, Monitors, Fax Machines, Motherboards, and Graphics Cards, Optical Drives, Processors, Repeaters, and Servers
  • Hard Disk Enclosures & Docking Stations
  • Modems & Wireless Routers
  • Money Counters
  • Network Cables & Connectors, Wireless Adapters & Network Cards, Network Switches & PoE
  • Office Equipment Parts
  • Power Supply Units, Powerline Adapters, KVM Switches, Sound Cards, UPS & Stabilizers
  • Printers, Laminators, Scanners, Shredders, Print Servers, Ink & Toner Cartridges
  • Smart Retail Equipment
  • Typewriters
ANATEL (National Telecommunications Agency), or Agência Nacional de Telecomunicações, is a governmental agency that verifies that a telecommunications product meets quality, safety, and performance standards. ANATEL covers products that include Wi-Fi technologies, have radio transmission capabilities, Bluetooth transmission, data transmission systems, and types of cables and connectors.
  1. Product photo images of the ANATEL Logo must have the following:
    1. EAN Number
    2. Authentication number issued by ANATEL
  2. Anatel Certificate
    1. Certification must come from Brazil
    2. The application and holder of ANATEL certification must be a Brazilian local enterprise, which can be a subsidiary, importer, distributor or authorized agent of the manufacturer in Brazil
    3. Must be in Portuguese

Fashion Accessories

Sellers who wish to list certain fashion accessory products must obtain the necessary product approvals from INMETRO. It is the seller's responsibility to comply and commercialize products according to local regulations and standards.
Product CategorySeller Documentation Requirements
Fashion accessory products, specifically fabric products, including but not limited to:
  • Batik
  • Canvas
  • Cotton
  • Denim
  • Kain Pasang
  • Lace
  • Leather
  • Polyester
  • Songket
  • Velvet, Silk & Satin
  • Wool
Instituto Nacional de Metrologia, Qualidade e Tecnologia (INMETRO), is a certification program in Brazil that ensures products meet safety and quality standards. It is required that sellers present both the seal and the certificate.

Furniture

Sellers who wish to list certain furniture products must obtain the necessary product approval from INMETRO. It is the seller's responsibility to comply and commercialize products according to local regulations and standards.
Product CategorySeller Documentation Requirements
Furniture products, including but not limited to:
  • Mattresses
School Furniture
Instituto Nacional de Metrologia, Qualidade e Tecnologia (INMETRO), is a certification program in Brazil that ensures products meet safety and quality standards. It is required that sellers present both the logo and the certificate.
INMETRO Certificate Requirements
  1. Photo images of the INMETRO seal
    1. Must be affixed to the product or the packaging
  2. INMETRO Certificate must be issued by an INMETRO-accredited laboratory (refer to Certification Bodies Sheet for full list of laboratories and bodies accredited by INMETRO)
    1. Certificate must say that the product can be sold within Brazil
    2. Must match the product it is intended for

Home Improvement

Sellers who wish to list certain home improvement products must obtain the necessary product approvals from INMETRO. It is the seller's responsibility to comply and commercialize products according to local regulations and standards.
Product CategorySeller Documentation Requirements
Home Improvement products, including but not limited to:
  • Bulbs, Tubes & Strips
  • Commercial Lighting
  • Indoor Lighting
  • Novelty Lighting
  • Outdoor Lighting
  • Portable Lighting
Professional Lighting
Etiqueta Nacional de Conservação de Energia (ENCE), is a label or program used to indicate the energy efficiency of products signifying that they meet certain standards for reduced energy consumption. Products like outdoor lighting, indoor lighting, and lightbulbs are required to have an ENCE label on the product or the packaging.
  1. ENCE Energy Label
    1. Type/model of equipment
    2. Producer/Manufacterer's name, trademark and logo
    3. Voltage of equipment
    4. Operating pressure
    5. Application
    6. A letter, from A to E/G, stating the energy efficiency of the equipment, A being the most efficient
    7. Monthly energy consumption
    8. Average rate of energy efficiency for all other products in the same category
    9. Expiry date
Home Improvement products, including but not limited to:
  • Bulbs, Tubes & Strips
  • Connectors & Terminals
  • Doors, Gates & Windows
  • Electrical Sockets
  • Heating, Cooling & Ventilation
  • Ladders
  • Lighting
  • Motors and Generators
  • Novelty Lighting
  • Paint Supplies & Tools
  • Power Savers
  • Power Supplies
  • Relays & Breakers
  • Roofing & Flooring
  • Switches & Accessories
  • Transformers
  • Trollies
  • Wallpaper, Wall Trim and Tools
  • Wires & Cables
Instituto Nacional de Metrologia, Qualidade e Tecnologia (INMETRO), is a certification program in Brazil that ensures products meet safety and quality standards. It is required that sellers present both the logo and the certificate.
INMETRO Certificate Requirements
  1. Photo images of the INMETRO seal
    1. Must be affixed to the product or the packaging
  2. INMETRO Certificate must be issued by an INMETRO-accredited laboratory (refer to Certification Bodies Sheet for full list of laboratories and bodies accredited by INMETRO)
    1. Certificate must say that the product can be sold within Brazil
    2. Must match the product it is intended for
Home Improvement products, including but not limited to:
  • Automatic Curtain Control Systems
  • Smart Home Controls
  • Smart Motion Sensors
Temperature Control Systems
ANATEL (National Telecommunications Agency), or Agência Nacional de Telecomunicações, is a governmental agency that verifies that a telecommunications product meets quality, safety, and performance standards. ANATEL covers products that include Wi-Fi technologies, have radio transmission capabilities, Bluetooth transmission, data transmission systems, and types of cables and connectors.
  1. Product photo images of the ANATEL seal must have the following:
    1. EAN Number
    2. Authentication number issued by ANATEL
  2. Anatel Certificate
    1. Certification must come from Brazil
    2. The application and holder of ANATEL certification must be a Brazilian local enterprise, which can be a subsidiary, importer, distributor or authorized agent of the manufacturer in Brazil
    3. Must be in Portuguese

Home Supplies

Sellers who wish to list certain home supplies products must obtain the necessary product approvals.
Product CategorySeller Documentation Requirements
Home supplies products, including but not limited to:
  • Backdrops & Banners
  • Balloons
  • Cake Decorations
  • Disposable Tableware
  • Festive Decorations
  • Party Bags & Gifts
  • Party Hats, Masks & Accessories
  • Sky Lanterns
  • Sprays, Confetti & Streamers
Instituto Nacional de Metrologia, Qualidade e Tecnologia (INMETRO), is a certification program in Brazil that ensures products meet safety and quality standards. It is required that sellers present both the logo and the certificate.
INMETRO Certificate Requirements
  1. Photo images of the INMETRO seal
    1. Must be affixed to the product or the packaging
  2. INMETRO Certificate must be issued by an INMETRO-accredited laboratory (refer to Certification Bodies Sheet for full list of laboratories and bodies accredited by INMETRO)
    1. Certificate must say that the product can be sold within Brazil
    2. Must match the product it is intended for

Household Appliances

Sellers who wish to list certain household appliances must obtain the necessary product approvals.
Product CategorySeller Documentation Requirements
Household appliances, including but not limited to:
  • Air Conditioners, Heaters and Purifiers
  • Bread Makers
  • Cleaning Equipment
  • Clothes Steamers
  • Dehumidifiers and Humidifiers
  • Electric Blankets
  • Electric Grills
  • Fan & Exhaust Equipment
  • Hand Dryers
  • Home Sterilizers
  • Household Appliance Parts
  • Kitchen Appliances
  • Laundry Equipment
  • Lint Removers
  • Televisions
  • Water Heaters
Instituto Nacional de Metrologia, Qualidade e Tecnologia (INMETRO), is a certification program in Brazil that ensures products meet safety and quality standards. It is required that sellers present both the seal and the certificate.
INMETRO Certificate Requirements
  1. Photo images of the INMETRO seal
    1. Must be affixed to the product or the packaging
  2. INMETRO Certificate must be issued by an INMETRO-accredited laboratory (refer to Certification Bodies Sheet for full list of laboratories and bodies accredited by INMETRO)
    1. Certificate must say that the product can be sold within Brazil
    2. Must match the product it is intended for

Kitchenware

Sellers who wish to list certain kitchenware products must obtain the necessary product approvals.
Product CategorySeller Documentation Requirements
Kitchenware products, including but not limited to:
  • Baking Sets
  • Baking Tins & Molds
  • Baking Trays
  • Pans & Woks
  • Pots
  • Pressure Cookers
Instituto Nacional de Metrologia, Qualidade e Tecnologia (INMETRO), is a certification program in Brazil that ensures products meet safety and quality standards. It is required that sellers present both the seal and the certificate.
INMETRO Certificate Requirements
  1. Photo images of the INMETRO seal
    1. Must be affixed to the product or the packaging
  2. INMETRO Certificate must be issued by an INMETRO-accredited laboratory (refer to Certification Bodies Sheet for full list of laboratories and bodies accredited by INMETRO)
    1. Certificate must say that the product can be sold within Brazil
    2. Must match the product it is intended for

Luggage & Bags

Sellers who wish to list certain luggage and bags must obtain the necessary product approvals.
Product CategorySeller Documentation Requirements
Luggage and bags, including but not limited to:
  • Lunchbags
Instituto Nacional de Metrologia, Qualidade e Tecnologia (INMETRO), is a certification program in Brazil that ensures products meet safety and quality standards. It is required that sellers present both the seal and the certificate.
INMETRO Certificate Requirements
  1. Photo images of the INMETRO seal
    1. Must be affixed to the product or the packaging
  2. INMETRO Certificate must be issued by an INMETRO-accredited laboratory (refer to Certification Bodies Sheet for full list of laboratories and bodies accredited by INMETRO)
    1. Certificate must say that the product can be sold within Brazil
    2. Must match the product it is intended for

Pet Supplies

Sellers who wish to list certain pet supplies must obtain the necessary product approvals.
Product CategorySeller Documentation Requirements
Pet supplies, including but not limited to:
  • Hair dryers
Instituto Nacional de Metrologia, Qualidade e Tecnologia (INMETRO), is a certification program in Brazil that ensures products meet safety and quality standards. It is required that sellers present both the seal and the certificate.
INMETRO Certificate Requirements
  1. Photo images of the INMETRO seal
    1. Must be affixed to the product or the packaging
  2. INMETRO Certificate must be issued by an INMETRO-accredited laboratory (refer to Certification Bodies Sheet for full list of laboratories and bodies accredited by INMETRO)
    1. Certificate must say that the product can be sold within Brazil
    2. Must match the product it is intended for
Pet supplies, including but not limited to:
  • Grooming Wipes
  • Shampoos & Conditioners
Ministério da Agricultura, Pecuária e Abastecimento (MAPA), is a required registration for any company involved in agribusiness activities within Brazil to ensure quality and compliance with standards set by the Ministry. These products must:
  1. Provide MAPA registration number found on the back of the packaging

Phones and Electronics

Sellers who wish to list certain phone and electronic products must obtain the necessary product approvals.
Product CategorySeller Documentation Requirements
Phone and electronic products, including but not limited to:
  • Button Batteries
  • Cables, Chargers & Adapters
  • Dry Cell Batteries
  • Pocket Wi-Fi
  • Power Banks
  • Universal Battery Chargers
  • USB & Mobile Fans
  • USB & Mobile Lights
  • USB Vacuums
Instituto Nacional de Metrologia, Qualidade e Tecnologia (INMETRO), is a certification program in Brazil that ensures products meet safety and quality standards. It is required that sellers present both the logo and the certificate.
INMETRO Certificate Requirements
  1. Photo images of the INMETRO logo
    1. Must be affixed to the product or the packaging
  2. INMETRO Certificate must be issued by an INMETRO-accredited laboratory (refer to Certification Bodies Sheet for full list of laboratories and bodies accredited by INMETRO)
    1. Certificate must say that the product can be sold within Brazil
    2. Must match the product it is intended for
Phone and electronic products, including but not limited to:
  • Audio & Video
  • Cameras & Photography
  • Education Devices
  • Gaming & Consoles
  • Phone Accessories
  • Phones & Tablets
  • Smart & Wearable Devices
Tablet & Computer Accessories
ANATEL (National Telecommunications Agency), or Agência Nacional de Telecomunicações, is a document that verifies that a telecommunications product meets quality, safety, and performance standards. ANATEL covers products that include Wi-Fi technologies, have radio transmission capabilities, Bluetooth transmission, data transmission systems, and types of cables and connectors.
  1. Product photo images of the ANATEL sealmust have the following:
    1. EAN Number
    2. Authentication number issued by ANATEL
  2. Anatel Certificate
    1. Certification must come from Brazil
    2. The application and holder of ANATEL certification must be a Brazilian local enterprise, which can be a subsidiary, importer, distributor or authorized agent of the manufacturer in Brazil
    3. Must be in Portuguese

Sports & Outdoor

Sellers who wish to list certain sports and outdoor products must obtain the necessary product approvals.
Product CategorySeller Documentation Requirements
Sports and outdoor products, including but not limited to:
  • Fitness machines
Instituto Nacional de Metrologia, Qualidade e Tecnologia (INMETRO), is a certification program in Brazil that ensures products meet safety and quality standards. It is required that sellers present both the seal and the certificate.
INMETRO Certificate Requirements
  1. Photo images of the INMETRO seal
    1. Must be affixed to the product or the packaging
  2. INMETRO Certificate must be issued by an INMETRO-accredited laboratory (refer to Certification Bodies Sheet for full list of laboratories and bodies accredited by INMETRO)
    1. Certificate must say that the product can be sold within Brazil
    2. Must match the product it is intended for

Textiles & Soft Furnishings

Sellers who wish to list certain textiles and soft furnishing products must obtain the necessary product approvals.
Product CategorySeller Documentation Requirements
Textiles and soft furnishing products, including but not limited to:
  • Bedding Sets, Pillowcases, Sheets, Skirts and Accesories
  • Carpets, Mats & Rugs
  • Chair and Sofa Covers
  • Cooling Mats & Pads
  • Curtains
  • Duvet Covers
  • Duvets, Blankets, Quilts & Throws
  • Mattress Pads & Toppers
  • Mosquito Nets
  • Pad, Cushions and Covers
  • Pillows & Bed Wedges
  • Tablecloths & Runners
  • Textiles & Fabrics
  • Thread
Instituto Nacional de Metrologia, Qualidade e Tecnologia (INMETRO), is a certification program in Brazil that ensures products meet safety and quality standards. It is required that sellers present both the seal and the certificate.
INMETRO Certificate Requirements
  1. Photo images of the INMETRO seal
    1. Must be affixed to the product or the packaging
  2. INMETRO Certificate must be issued by an INMETRO-accredited laboratory (refer to Certification Bodies Sheet for full list of laboratories and bodies accredited by INMETRO)
    1. Certificate must say that the product can be sold within Brazil
    2. Must match the product it is intended for

Toys & Hobbies

Sellers who wish to list certain toys and hobbies products must obtain the necessary product approvals.
Product CategorySeller Documentation Requirements
Toys and hobbies products, including but not limited to:
  • Badge, Beading, and Jewelry Making
  • Candle & Soap Making
  • DIY Painting Supplies
  • DIY Woodwork
  • Electronic Synthesizer
  • Felt Crafts
  • Knitting & Crochet
  • Leathercraft
  • Musical Instruments, Bags, Cases and Accesories
  • Needlework
  • Pottery & Ceramics
  • Scrapbooking & Stamping
  • Specialty DIY Supplies
Instituto Nacional de Metrologia, Qualidade e Tecnologia (INMETRO), is a certification program in Brazil that ensures products meet safety and quality standards. It is required that sellers present both the seal and the certificate.
INMETRO Certificate Requirements
  1. Photo images of the INMETRO seal
    1. Must be affixed to the product or the packaging
  2. INMETRO Certificate must be issued by an INMETRO-accredited laboratory (refer to Certification Bodies Sheet for full list of laboratories and bodies accredited by INMETRO)
    1. Certificate must say that the product can be sold within Brazil
    2. Must match the product it is intended for

Invite-Only Products

Invite-only products are certain categories of products that require pre-approval from TikTok Shop to be sold. All sellers must successfully go through a product listing approval process to sell invite-only products on TikTok Shop. This process requires sellers to submit product certification in accordance with this policy. Required documents may include but are not limited to certifications, testing reports, and product or package images.

Automotive & Motorcycle

TikTok Shop will allow the sale of Automotive&Motorcycle products only from sellers who have been previously authorized. Interested sellers must obtain prior approval from TikTok Shop and successfully complete the required authorization process to list these types of products. The sale of Automotive&Motorcycle products on TikTok Ship is permitted by invitation only.
All Automotive&Motorcycle products sold on TikTok Shop must comply with all applicable local and national regulations, including, but not limited to:
  • Requirements established by INMETRO(The National Institute of Metrology, Standardization and Industrial Quality ), CONTRAN (National Traffic Council) and Brazilian Consumer Defense Code (CDC)
TikTok Shop reserves the right to request additional documentation or to suspend the sale of any product that fails to meet these requirements or poses a risk to consumer safety.

Beauty and Personal Care Products

Beauty and personal care products are defined as cosmetics that are intended to be applied to the human body for cleaning, beautifying, or altering the appearance without affecting the body's structure or functions. Beauty products include, but are not limited to, makeup, makeup sets, perfumes, face and body creams and lotions, oils and other solutions, blushers, skincare kits, and mouthwash. All sellers who wish to list beauty and personal care products must ensure their products are safe for customers, compliant with applicable laws/regulations, and submit the qualification documents and fill in mandatory attributes listed below as part of the product approval process.
Product CategorySeller Documentation Requirements
Beauty and Personal Care products, including but not limited to:
  • Bath & Body Care
  • Eye & Ear Care
  • Feminine Care
  • Haircare & Styling
  • Hand, Foot & Nail Care
  • Makeup
  • Men's Care
  • Nasal & Oral Care
  • Perfume
  • Personal Care Appliances
  • Skincare
Agência Nacional de Vigilância Sanitária (ANVISA) Certification is mandatory certificate for certain products that are intended for sale or use in Brazil.
  • In order to list these products, sellers must provide a valid registration number from the Agência Nacional de Vigilância Sanitária (ANVISA).
  • The principal display panel (PDP) and Information Panel of the product must be shown.
  • The seller must provide images displaying every specific aspect of the physical product packaging, showcasing local labeling requirements.
  • Supplement products must comply with all applicable laws and regulations, including packaging and labeling requirements. For example, products must include:
    1. Ingredients
    2. Concentration
    3. Other specifications
    4. Must include the manufacturing processes
      1. Raw materials, mixing
      2. Processing methods
    5. Description of product
    6. Safety data sheets
    7. Quality control procedurres
Proof of compliance
Beauty and personal care products, including but not limited to:
  • Curlers & Straighteners
  • Electric Eyebrow Shapers
  • Electric Shavers
  • Electric Toothbrushes
  • Hair Dryers
Instituto Nacional de Metrologia, Qualidade e Tecnologia (INMETRO), is a certification program in Brazil that ensures products meet safety and quality standards. It is required that sellers present both the seal and the certificate.
INMETRO Certificate Requirements
  1. Photo images of the INMETRO seal
    1. Must be affixed to the product or the packaging
  2. INMETRO Certificate must be issued by an INMETRO-accredited laboratory (refer to Certification Bodies Sheet for full list of laboratories and bodies accredited by INMETRO)
    1. Certificate must say that the product can be sold within Brazil
    2. Must match the product it is intended for
Important note: TikTok Shop reserves the right to permit the listing of tampons, disposable menstrual pads and menstrual cups only from well-known, reputable, and secure brands that meet our quality and safety standards. Sellers wishing to list tampons, disposable menstrual pads and menstrual cups must comply with all applicable requirements and may be subject to additional review and approval prior to listing.

Baby, Children and Maternity Products

Certain products for babies and children under 36 months of age, as well as maternity products specifically intended for pregnant and breastfeeding women are open only to Invited Sellers on TikTok Shop. These include but are not limited to:
  • Baby food, vitamins and supplements.
  • Maternity vitamins and supplements.
  • Toys, clothing furniture, or other products that may be intended for babies.

Food & Beverages products

Only sellers invited by TikTok Shop's team are allowed to list products under this category. Products listed in this category by sellers not qualified will be rejected.
It is the seller's responsibility to comply and commercialize products according to local regulations and standards.
Food & Beverages products, include, but are not limited to:
  • Snacks
  • Milk & Dairy
  • Instant Food
  • Fresh & Frozen Food
  • Drinks (non-alcoholic)
  • Baking supplies

Jewelry Products

Only sellers invited by TikTok Shop's team are allowed to list products under this category. Products listed in this category by sellers not qualified will be rejected.
All products listed under this category must be authentic to the content advertised and in accordance to our counterfeit policy.
It is the seller's responsibility to comply and commercialize products according to local regulations and standards.
Product CategoryJewelry Accessories & Derivatives products, include, but are not limited to:
  • Gold
  • Silver
  • Precious stones
  • Ruby, Sapphire & Emerald
  • Pearl
  • Diamond

Pet food and supplements

TikTok Shop will allow the sale of pet food and supplement products only from sellers who have been previously authorized. Interested sellers must obtain prior approval from TikTok Shop and successfully complete the required authorization process to list these types of products. The sale of pet food and supplements on TikTok Ship is permitted by invitation only.
All pet food and supplements sold on TikTok Shop must comply with all applicable local and national regulations, including, but not limited to:
  • Requirements established by MAPA(Department of Agriculture, Livestock and Food Supply).
TikTok Shop reserves the right to request additional documentation or to suspend the sale of any product that fails to meet these requirements or poses a risk to consumer and animal health.

Further Information and Audit

TikTok Shop may review and audit product information at any time. Additional audits may be performed to identify if any change in listing information violates our policy above. Products that are found to violate our Seller Performance Evaluation Policy and our TikTok Shop Product Listing Policy may be removed from TikTok Shop.
TikTok Shop may temporarily or permanently suspend or remove the selling privileges of sellers who commit severe or repeated violations of this policy. We reserve the right to report sellers who violate local laws and regulations to the necessary legal authorities where appropriate.

Appeal

On occasion, our systems may block or remove product listings that are permitted to be sold on TikTok Shop, if incomplete or inaccurate product information is provided to us. Sellers should be mindful that some products that are legally able to be sold in their locale, state, or country are still prohibited under TikTok Shop policies. Sellers who do not believe their products should have been removed may raise a ticket through Seller Center to have TikTok Shop review the restriction.